Frequently Asked Questions
Our apartment community falls within Osolo, North Side, and Memorial Schools.
Yes, there is a local public transportation system that operates near our community.
Our apartment community offers free parking spaces for our residents. Carports are also available for an additional monthly fee.
Our apartment community has a 24/7 package pickup service through Amazon Hub. This allows our residents to conveniently receive their packages at any time.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
Above and beyond my expectations! VERY PLEASED! in every aspect! Should have moved here sooner. Have found my forever home. My life is now worry free, My environment is safe and aesthetically pleasing. ALL staff very pleasant, helpful and prompt. - Verified Resident- Apartment Ratings
I absolutely love my apartment. It's beautiful and clean. I get lots of sunshine due to my big beautiful window. I love the convenience of having a washer and dryer in my home. We have so much space. Beautiful waterfall I can see and hear outside my home. And we enjoy the access to the complex pool. Very relaxing. - Verified Resident- Apartment Ratings
This apartment complex is very well-kept. The staff is very kind, and helpful. Maintenance requests are handled quickly when necessary but do not happen often due to being well-kept. The community is lovely to take a walk in and feel safe. - Verified Resident- Apartment Ratings
I really love living here , have the best neighbors. I've been struggling and it's nice to know that the community care about its residents. Everyone has been helpful. Very good location to shopping - Verified Resident- Apartment Ratings
The apartments from the outside looks great. When you step inside it’s nice and roomy. Best part is the kitchen sink doesn’t face the wall. You can look towards the living room and outside the balcony while you do dishes - Resident- Google
Bill stopped by and checked the washer same day the order was entered. When unable to fix, he reached out with a phone call and reassured me I wouldn’t be without a washer for the weekend. Man of his word! Dave and he swapped the washer out with a new one. Grateful! - Carmen- Google
Maintenance is always onpoint. That is the number 1 thing that motivates me staying here.they always respond on time and solve your issues.clean environment and always see renovations around - Milcah- Google
I love living here because you’re back away from busy streets but close to stores and restaurants. It feels secluded and the grounds with its trees, and ponds are calming. When I call for maintenance it is handled in a reasonable amount of time. The people in my building are friendly and helpful. This is home sweet home for me. - Mary Jo- Google